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Shipping Policy (Wholesale Store)

We are delighted to offer international shipping for your convenience. Depending on your location and order volume, we utilize trusted shipping partners such as DHL/UPS or sea shipping for larger orders exceeding 1 cubic meter.

Shipping Costs:

To provide you with the most accurate and competitive shipping rates, we recommend checking the prices directly on the official websites of our shipping partners. The shipping cost will be calculated and included with each order, ensuring transparency and clarity.

Delivery Times:

The estimated delivery time for your order will depend on your location and the shipping method chosen. Please note that delivery times may vary due to factors beyond our control, such as customs clearance and local postal services. We strive to process and dispatch your order promptly to minimize any delays.

International Customs and Duties:

Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend contacting your local customs office for more information on applicable charges.

Order Tracking:

For your peace of mind, we provide tracking information for all shipped orders. Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the respective shipping partner's website.

Shipping Limitations:

While we strive to deliver our products worldwide, there may be certain locations that are not serviceable by our shipping partners. If your location is not eligible for shipping, we will notify you promptly and offer a full refund for your order.

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete address information.

If you have any further questions or require assistance regarding our shipping policy, please feel free to contact us. We are here to assist you and ensure a smooth shipping experience.

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